1. Who We Are
Morrama Ltd ('Morrama', 'we', 'us', or 'our') operates the website morrama.com. We are a design agency and product studio based in the United Kingdom.For the purposes of data protection law, Morrama Ltd is the data controller of personal information collected through this website.morrama.com is operated by Morrama Ltd, a company registered in England and Wales (company number: 09617838). Our registered office is at Hackney Depot, 5 Sheep Lane, London, E8 4QS. ICO registration number: ZB867941.If you have any questions about this policy or how we handle your data, please contact us at: privacy@morrama.com
2. What Data We Collect
2.1 Information you provide directly
Contact form submissions (name, email address, company name, message content)Enquiries submitted via email or telephoneBusiness card details or details exchanged at eventsAccount information if you register for any services we offerPayment and billing information when purchasing products or services
2.2 Information collected automatically
IP address and general location dataBrowser type, version and operating systemPages visited, time spent on pages, and navigation pathsReferring website or sourceDevice information and screen resolution
2.3 Information from third parties
Data from social media platforms if you interact with our social contentAnalytics data from third-party analytics providers
3. How We Use Your Data
We use the personal data we collect for the following purposes:To respond to your enquiries and provide requested informationTo provide and manage services and products you have purchasedTo process payments and fulfil orders (e-commerce)To send transactional communications (order confirmations, shipping updates)To send marketing communications where you have consented or where we have a legitimate interestTo improve our website, products and servicesTo comply with our legal obligationsTo protect our legitimate business interests and legal rights
4. Legal Basis for Processing
Under UK GDPR and the Data Protection Act 2018, we rely on the following lawful bases for processing your personal data:Contract: Processing necessary to perform a contract with you or take steps prior to entering into a contractLegitimate interests: Where processing is necessary for our legitimate interests, provided these are not overridden by your rightsConsent: Where you have given us clear, specific consent to process your data for a particular purposeLegal obligation: Where we are required to process your data to comply with law
5. Data Sharing and Transfers
We do not sell your personal data. We may share your data with:Service providers who assist us in operating our website and business (e.g. hosting providers, payment processors, email platforms)Professional advisers including lawyers and accountantsLaw enforcement or regulatory bodies where required by lawWhere we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements.Customer and transaction records are generally retained for 7 years in accordance with HMRC requirements. Marketing preferences are retained until you withdraw consent. Website analytics data is typically retained for 14 months but this is line with Google data collection.
7. Your Rights
Under UK data protection law, you have the following rights:Right of access: to request a copy of the personal data we hold about youRight to rectification: to ask us to correct inaccurate or incomplete dataRight to erasure: to ask us to delete your personal data in certain circumstancesRight to restrict processing: to ask us to limit how we use your dataRight to data portability: to receive your data in a structured, machine-readable formatRight to object: to object to processing based on legitimate interests or for direct marketingRights in relation to automated decision making and profilingTo exercise any of these rights, please contact us at privacy@morrama.com. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies
We may use information obtained from cookies or similar technology. Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our website. Therefore, when we refer to “you” in this section we mean your computer. We can recognise these cookies on subsequent visits and they allow us to remember you.
What do we use cookies for?
Cookies fall into one or more of the categories set out below. This website uses cookies that fall into all categories:
Strictly necessary cookies; These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies certain services you have asked for cannot be provided. e.g. the ASP.NET cookie.
Statistics (Performance) cookies; These cookies collect information on the pages visited. These cookies collect information about how users use a website, for instance which pages users go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They are only used to improve how the website works.
Statistics (Performance) cookies; These cookies remember choices you make to improve your experience. These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may also be used to help provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity to other websites.
Further information on cookies is available at allaboutcookies.org.
9. Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet is entirely secure.
10. Under 13-year-olds
This website is not intended or designed to for children under the age of 13. We do not knowingly collect personal information from or about any person under the age of 13. If you are under 13 years old and wish to ask a question or use this site in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or, where appropriate, by contacting you directly. The 'Last updated' date at the top of this policy indicates when it was last revised.
For questions, please contact the Data Protection Officer at hello@morrama.com.
Morrama Ltd ('Morrama', 'we', 'us', or 'our') operates the website morrama.com. We are a design agency and product studio based in the United Kingdom.For the purposes of data protection law, Morrama Ltd is the data controller of personal information collected through this website.morrama.com is operated by Morrama Ltd, a company registered in England and Wales (company number: 09617838). Our registered office is at Hackney Depot, 5 Sheep Lane, London, E8 4QS. ICO registration number: ZB867941.If you have any questions about this policy or how we handle your data, please contact us at: privacy@morrama.com
2. What Data We Collect
2.1 Information you provide directly
Contact form submissions (name, email address, company name, message content)Enquiries submitted via email or telephoneBusiness card details or details exchanged at eventsAccount information if you register for any services we offerPayment and billing information when purchasing products or services
2.2 Information collected automatically
IP address and general location dataBrowser type, version and operating systemPages visited, time spent on pages, and navigation pathsReferring website or sourceDevice information and screen resolution
2.3 Information from third parties
Data from social media platforms if you interact with our social contentAnalytics data from third-party analytics providers
3. How We Use Your Data
We use the personal data we collect for the following purposes:To respond to your enquiries and provide requested informationTo provide and manage services and products you have purchasedTo process payments and fulfil orders (e-commerce)To send transactional communications (order confirmations, shipping updates)To send marketing communications where you have consented or where we have a legitimate interestTo improve our website, products and servicesTo comply with our legal obligationsTo protect our legitimate business interests and legal rights
4. Legal Basis for Processing
Under UK GDPR and the Data Protection Act 2018, we rely on the following lawful bases for processing your personal data:Contract: Processing necessary to perform a contract with you or take steps prior to entering into a contractLegitimate interests: Where processing is necessary for our legitimate interests, provided these are not overridden by your rightsConsent: Where you have given us clear, specific consent to process your data for a particular purposeLegal obligation: Where we are required to process your data to comply with law
5. Data Sharing and Transfers
We do not sell your personal data. We may share your data with:Service providers who assist us in operating our website and business (e.g. hosting providers, payment processors, email platforms)Professional advisers including lawyers and accountantsLaw enforcement or regulatory bodies where required by lawWhere we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements.Customer and transaction records are generally retained for 7 years in accordance with HMRC requirements. Marketing preferences are retained until you withdraw consent. Website analytics data is typically retained for 14 months but this is line with Google data collection.
7. Your Rights
Under UK data protection law, you have the following rights:Right of access: to request a copy of the personal data we hold about youRight to rectification: to ask us to correct inaccurate or incomplete dataRight to erasure: to ask us to delete your personal data in certain circumstancesRight to restrict processing: to ask us to limit how we use your dataRight to data portability: to receive your data in a structured, machine-readable formatRight to object: to object to processing based on legitimate interests or for direct marketingRights in relation to automated decision making and profilingTo exercise any of these rights, please contact us at privacy@morrama.com. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies
We may use information obtained from cookies or similar technology. Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our website. Therefore, when we refer to “you” in this section we mean your computer. We can recognise these cookies on subsequent visits and they allow us to remember you.
What do we use cookies for?
Cookies fall into one or more of the categories set out below. This website uses cookies that fall into all categories:
Strictly necessary cookies; These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies certain services you have asked for cannot be provided. e.g. the ASP.NET cookie.
Statistics (Performance) cookies; These cookies collect information on the pages visited. These cookies collect information about how users use a website, for instance which pages users go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They are only used to improve how the website works.
Statistics (Performance) cookies; These cookies remember choices you make to improve your experience. These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may also be used to help provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity to other websites.
Further information on cookies is available at allaboutcookies.org.
9. Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet is entirely secure.
10. Under 13-year-olds
This website is not intended or designed to for children under the age of 13. We do not knowingly collect personal information from or about any person under the age of 13. If you are under 13 years old and wish to ask a question or use this site in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or, where appropriate, by contacting you directly. The 'Last updated' date at the top of this policy indicates when it was last revised.
For questions, please contact the Data Protection Officer at hello@morrama.com.
